Got it! Here’s a professional, clear sample refund policy in English that would fit a site like Scientifique Peptides:
Refund Policy
At Scientifique Peptides, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we offer a refund or exchange under the following conditions:
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Eligibility
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Refunds are available within 14 days of the delivery date.
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Products must be unused, unopened, and in their original packaging.
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Proof of purchase (receipt or order confirmation) is required.
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Non-Refundable Items
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Products that have been opened, used, or altered are not eligible for a refund.
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Certain promotional or clearance items may be final sale.
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How to Request a Refund
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Contact our support team at [support@premiumpeptideos.com] with your order number and reason for the refund.
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Our team will provide instructions for returning the item.
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Refund Processing
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Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7–10 business days, and the amount will be credited to your original payment method.
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Shipping Costs
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Shipping costs are non-refundable.
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Customers are responsible for return shipping unless the item was received damaged or incorrect.
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Exchanges
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If you wish to exchange a product, please follow the same return process and indicate the replacement product.
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For any questions regarding our refund policy, please contact our support team at [support@premiumpeptideos.com].
If you want, I can also make a shorter, simpler version suitable for placing directly on a website footer without losing legal clarity.
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